Shipping policy
Shipping Policy
Last Updated: June 2026
Thank you for shopping with JOYJARNOW.
We are committed to providing a reliable and transparent shipping experience for our customers worldwide.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, processing times may be extended slightly.
Estimated Delivery Time
Estimated delivery times vary depending on destination and shipping carrier.
Typical delivery times:
- United States: 5–15 business days
- Canada: 7–15 business days
- United Kingdom: 5–15 business days
- Australia: 7–15 business days
- Europe: 7–20 business days
- Other International Destinations: 7–25 business days
Please note that these are estimated delivery times and are not guaranteed.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information.
Tracking updates may take several days to appear after shipment depending on the carrier.
Multiple Shipments
Some orders may be fulfilled from different warehouses or suppliers.
As a result, products purchased in the same order may arrive separately and at different times.
Shipping Delays
While we strive to meet estimated delivery times, delays can occasionally occur due to:
Customs inspections
Carrier disruptions
Severe weather conditions
Peak holiday seasons
Local transportation issues
Events beyond our reasonable control
JOYJARNOW is not responsible for delays caused by shipping carriers, customs authorities, or circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is submitted and the order has already been processed or shipped, JOYJARNOW may not be able to modify the shipment.
Additional shipping charges may apply if a package must be reshipped.
Lost Packages
If your package appears lost in transit, please contact us.
We will work with the shipping carrier to investigate the issue and determine an appropriate resolution.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.
These charges are the responsibility of the customer unless otherwise stated at checkout.
Contact Us
For shipping questions or order assistance, please contact:
joyjarnow1@gmail.com